Modelo de nivel de madurez para los procesos de emprendimiento en las pymes colombianas

Abstract

Introduction: This research, conducted in 2017 at the Universidad Distrital Francisco José de Caldas, presents a proposed maturity model applied to entrepreneurial processes in Colombian SMEs. Its aim is to diagnose the entrepreneurial action in these organizations by assessing five factors: entrepreneur profile, economic and financial aspects, market conditions, knowledge creation and dissemination, and ICT solutions, and relate them to various maturity levels proposed by the CMMI (Capability Maturity Model Integration) method. Methods: a) Literature referring to entrepreneurship and maturity models is reviewed; b) the main factors for entrepreneurship processes are identified; c) the maturity model is designed; d) the model is validated by means of the Delphi method and expert judgment; e) the statistical analysis of tests results is carried out; and f) conclusions and improvement actions are proposed to increase the maturity level of the “market conditions” factor, which is elaborated throughout the document. Results: The validated maturity model shows an experts’ acceptance percentage of 83.75%, suggesting some improvements to the proposed levels. Conclusion: This model shows the situation of entrepreneurship processes for already incorporated companies and, through its implementation by an expert, intends to create improvement actions and make entrepreneurship a tool for the organization’s economic growth. Limitations: The proposed model has not been tested in an SME and is currently in its conceptual construction. Originality: A similar model has not been established to assess entrepreneurial processes in companies using the CMMI method.